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Since its formation Leisure Quest has been guided by a simple philosophy: "Provide clients with world-class design, planning, and operating services with an emphasis on creativity, the guest experience, entertainment value, and long-term sustainability". This philosophy together with LQI's decades of experience led to LQI developing the following series of simple yet important steps to developing a successful and sustainable theme park, attraction or tourism project. The Company refers to these steps as its "Keys to Success".
KNOW YOUR MARKET
Investing the appropriate amount of time and resources to understand a market is key to any project’s success. Identifying the size of your customer market, knowing your market demographic, researching competition and identifying per capita spending patterns are also critical in developing a proper program of components and ensuring a sustainable and profitable operation.
FOCUS ON THE GUEST EXPERIENCE
As entertainment experts, LQI places great emphasis on the “guest experience”. From a guest’s arrival until their departure, LQI designers carefully develop a program of activities and attractions that will ensure the best possible guest experience. The guest experience is what defines a project and influences the guest’s decision to return, again and again.
DELIVER EXCEPTIONAL ENTERTAINMENT VALUE
With growing competition and a more value conscious customer, LQI designs projects that deliver exceptional entertainment value . LQI’s entertainment professionals are recognized throughout the industry as among the most talented and experienced. LQI designed entertainment components stimulate repeat visitation and increase income generation.
DESIGN FOR EFFICIENCY AND SUSTAINABILITY
LQI’s designers and operations experts work together to ensure that LQI developments are designed and operated to ensure long-term sustainability. From growth and expansion planning to cost effective design solutions, design efficiency and long-term sustainability are synonymous with LQI developments.
Proper operation is key to a development’s profitability and long term success. LQI’s operations experts work closely with designers and the client's project team throughout all phases of a project’s development. This approach ensures the necessary entertainment components, commercial facilities, equipment and back-of-house requirements are included in the design from the onset, ensuring a smooth, efficient and profitable operation.